Privacy Policy Big wheels
Privacy Policy
Preamble and Contact
This Privacy Policy applies to the website redlibraries.com.
It is operated by Frederic Devanlay (Founder & CEO).
You can find more information about Big Wheels studio below.
Who is “we” and who is “you”?
“We” means the company Big Wheels studio, represented by Frederic Devanlay.
”You” means you – the curious visitor, the customer, the newsletter subscriber, in short: each living individual that visits the site.
What is GDPR?
GDPR stands for General Data Protection Regulation and is was introduced to unify all EU member states’ approaches to data regulation, ensuring all data protection laws are applied identically in every country within the EU. It will protect EU citizens from organisations using their data irresponsibly and puts them in charge of what information is shared, where and how it’s shared.
Personal Data and Data Protection
If you use this website, various pieces of personal data will be gathered. This Privacy Policy explains what information we collect and what we use the data for.
Personal data is any data from which you could be identified. In the case of our website this encompasses your name, your billing address, your email, your IP-address, informations about your browser and operating system.
All data that you submit is solely used to process the requested services that are offered at the Big Wheels studio webpage. The submitted data are only passed on to third parties if this is required to fulfill the requested service.
Due to the technical nature of the “Internet” transmitted datas may be subject to security breaches. Though personal data will be transmitted in encoded, secure form (SSL), we shall accept no liability for data security during these transmissions via the internet (e.g. in the case of technical errors on the part of the internet service provider) or for unlawful third-party access to files at the Big Wheels studio webpage and hosting servers.
Please be aware that overarching protection of your data from illegal third-party access is not possible.
However, we take the protection of your personal data very seriously. In accordance with this Privacy Policy and the General Data Protection Regulations (GDPR) your data is treated strictly confidential and we carefully watch the development of new internet technologies that help us to improve data security.
What personal datas do we collect from you?
In order to offer and provide the full potential of our webstore we may ask you for certain personal data, depending on the kind of service you request. Below you find a description of the services and what personal datas are necessary to use them.
Contact Form
Our contact form service is offered in accordance with GDPR, Art.6 (1)(b). When you send us a message from our contact page we only ask for your email address, the subject of your message and of course the message itself. These informations are necessary to start a proper conversation that aims to answer your request. However, in order to personalize the conversation you can also send us your name but this is voluntary. All messages we receive from our contact page will only be used to process the respective subject of your message. During the evolving conversation we will not send any off-topic informations like advertising or product recommendations. Once the subject is processed to your full satisfaction the conversation will be stored for 6 month in order to pick it up if further questions concerning the subject occur.
Newsletter
Our newsletter subscription service is offered in accordance with GDPR, Art.6 (1)(a). In order to offer you a satisfying newsletter service we work together with MailChimp When you subscribe to our newsletter we only process your data with your consent per Art.6(1)(a), GDPR. We only ask for your email address which is necessary in order to send you newsletters at all. Also you have to pass through a double opt-in procedure. What does it mean? In a first step you have to give consent that you have read our Privacy Policy (the document you are reading right now) and you have to apply your email address where you want to receive newsletters. In a second step you will receive an email with further instructions and a link that you should click in order to complete the subscription process. You can unsubscribe (revoke consent) from our newsletter or update your preferences at any time by using personal links that are included at the bottom of each newsletter. If you click on “Unsubscribe” you are simply removed from the list and will no longer receive emails from us. If you click on “Preferences” you can also unsubscribe but furthermore you can update your email address and name and you can determine if your views and clicks of the received newsletter are collected or not. However, as we do not ask for your name during newsletter subscription, it is not necessary to append it during the update of your preferences.
Purchase and Account
Our user account service is offered in accordance with GDPR, Art.6 (1)(c)(f)
When you purchase at Big Wheels studio we would ask for your First and Last Name, email address and billing address.
These informations are necessary in order to send you links to your downloads and a receipt that is compliant with TAX authorities.
However, in order to provide you with a personal purchase history you can also create a personal account during the checkout process or from the account page.
The account data, also known as login credentials, are automatically sent to a new customer/user upon registration, except the password. The user/customer shall treat these credentials as strictly confidential as Big Wheels studio shall accept no responsibility for the use of this data.
In order to be compliant with French TAX authorities we need to maintain a record of all your purchases.
This includes your First and Last Name, your email address, the date of the purchase, what items were ordered, how much was paid and the IP address used to make the purchase.
The purchase and account data are stored at the servers of our website provider www.ovh.fr
Their Privacy Policy can be found here (https://www.ovh.com/fr/protection-donnees-personnelles/).
Server log files
In order to ensure smooth and secure operation our website provider automatically stores and collects information that your browser transmits to us in so called “server log files”. These informations encompass:
* Browser type and browser version
* Referrer URL
* Host name of the accessing computer
* Operating system
* Time of the server request
* IP address
These informations will not be combined with data from other sources.
Payment
In order to securely process your payments we work together with Paypal (PayPal (Europe) S.à r.l. et Cie, S.C.A.22-24 Boulevard Royal L-2449 Luxembourg).
Whenever you click the “Checkout with Paypal” button you will be leaving the Big Wheels studio domain by being redirected to Paypal where you need to login with your according email and password. We DO NOT receive these credentials nor do we have access to them or your Paypal account. Also we DO NOT receive any information about your credit card, your account balance or transaction history. For further information please read the Paypal Privacy Policy (https://www.paypal.com/de/webapps/mpp/ua/privacy-full).
In order to be compliant with French TAX authorities Paypal provides us with records of all your purchases.
These records include your First and Last Name, your email address, the date of the purchase, ordered items, payment amount and the IP address used to make the purchase.
Youtube
In order to offer you better product descriptions some Big Wheels studio products may have embedded iFrames provided by the video platform Youtube (www.youtube.com, YouTube LLC, 901 Cherry Ave. San Bruno, CA 94066, USA). This constitutes a justified interest pursuant to GDPR Art. 6 (1)(f). If you click on the play button of an embedded Youtube video (i-frame), your browser establishes a connection to the Youtube servers from where the product video is then transmitted into the iframe on our website. By starting an iFrame Youtube receives information about which pages of Big Wheels studio website you have opened. The aim and extent of this data collection and the further processing and use of the data by Youtube, as well as your rights in this regard and settings to protect your privacy can be found in the Privacy Policy (https://policies.google.com/privacy?gl=DE&hl=de) as provided by Google (www.google.com, Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA)
Soundcloud
In order to offer you audio demos some Big Wheels studio products may have embedded iFrames provided by the audio platform Soundcloud (www.soundcloud.com, Soundcloud Limited, Rheinsberger Str. 76/77, 10115 Berlin). This constitutes a justified interest pursuant to GDPR Art. 6 (1)(f). If you click on the play button of a Soundcloud iFrame, your browser establishes a connection to the Soundcloud servers from where the audio demo is then transmitted into the iframe on our website. By starting an iFrame Soundcloud receives information about which pages of Big Wheels studio website you have opened. The aim and extent of this data collection and the further processing and use of the data by Soundcloud, as well as your rights in this regard and settings to protect your privacy can be found in the Soundcloud Privacy Policy (https://soundcloud.com/pages/privacy/05-2018).
Cookies
Cookies are small text files that your browser stores on your computer and they neither contain viruses nor do they harm your computer. In accordance to GDPR Art. 6 (1)(f) we have a legitimate interest in the storage of cookies as it makes sure that we can provide an optimized service free of technical errors. They help us to make our website more user-friendly, secure, and efficient. Most of the cookies we use are so-called “session cookies” which are automatically deleted after your visit. All the other cookies remain in your device’s memory until you delete them. These cookies are used to recognize your browser when you visit the site next time. However, you can configure your browser in such a way that it informs you about the use of cookies. This way you can decide on a case-by-case basis whether you want to accept or reject a cookie. You can also configure your browser in such a way that it automatically accepts cookies under certain conditions (or to always reject them, or to automatically delete cookies when closing your browser). Please be aware that disabling cookies may limit the functionality of our website. If other cookies (such as those used to analyze your surfing behavior) are also stored, they are treated separately in this Privacy Policy.
Google Analytics
We use Google Analytics on our website. Google Analytics uses cookies, which are text files placed on your computer to help the website analyse how you use the site. The information generated by the cookie is transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf to evaluate your use of our website. The IP address that your browser transmits within the scope of Google Analytics will not be associated with any other data held by Google. The IP anonymization feature is active on this website. That means your IP address will be truncated beforehand within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. This happens prior to transmission to the United States. You can further prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de Information, deletion, blocking As permitted by law, you have certain rights. At any time you have the right to be provided with information about any of your personal data that is stored. This includes its origin, the recipient and the purpose for which it has been processed. You also have the right to have your personal data blocked, deleted, or corrected. Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision. Revoke Consent Many data processing tasks are only possible with your consent. You may revoke your consent with future effect at any time. In order to use your right to revoke please send us an email using the address given at the end of this Privacy Policy. In case of an active newsletter subscription please use the Unsubscribe button that is included in each newsletter. Contact regarding this Privacy Policy We tried to describe our services and how we handle your data as precise as possible. However, if you feel there is something missing or explained misleading please send an email to contact[@]bigwheels-sounddesign[.]com.